SkillsTeq

Realistic Roleplays

Transform Your Training with Super-Realistic Roleplays

Skillsteq crafts hyper-realistic scenarios based on your data, ensuring your team practices the exact skills they need to excel in your industry.
Imagine training with customer objections, service enquiries, and situations specific to your business – that’s the power of Skillsteq’s roleplay tool.

Data-Driven

Let Skillsteq create scenarios based on your own data, ensuring they reflect real-world situations.

Targeted

Focus on specific skills and behaviors that are crucial for success in your industry.

Unlimited

Create a diverse library of scenarios to cover every possible situation and continuously refine your training.

Key Features

Our revolutionary Roleplay feature provides a safe, simulated environment where sales and customer service professionals can master their craft, develop objection management and improve interpersonal skills. By recreating real-life interactions, you’ll gain the confidence and skills to handle any situation.

Unlimited Scenario Creation

The Roleplay feature’s versatility enables clients to create a comprehensive array of training scenarios. Covering everything from routine customer enquiries to intricate conflict resolution cases, this system adapts to any requirement. As a result, users receive thorough preparation for the wide-ranging challenges they may encounter in their positions.

Each roleplay interaction can include an unlimited number of steps, as defined by clients. This level of detail allows for the creation of intricate, true-to-life scenarios that accurately reflect real-world encounters.

Adaptable to diverse needs, the Roleplay feature functions as both a standalone training tool and a complement to existing learning modules. This versatility allows it to fit seamlessly into various educational frameworks.

The Roleplay feature incorporates three difficulty levels—Easy, Medium, and Difficult—to accommodate learners across various stages of professional growth. This stratified approach maintains consistent challenge and engagement, regardless of a learner’s current proficiency.

The system employs sophisticated algorithms to automatically evaluate learner interactions, offering impartial assessments that pinpoint areas for growth and monitor progress. This feature, currently in its initial version, is slated for ongoing refinement and enhancement.

Designed to push learners beyond their comfort zones, the Roleplay feature prompts increasingly detailed and nuanced responses. This progressive approach deepens understanding and builds real-world confidence through repeated practice.

The current Roleplay feature employs a text-based interface, mirroring the prevalent instant messaging format in today’s communication landscape. This familiar approach ensures learners can engage with the training comfortably and easily.

Train with Real-World Precision

Traditional role-playing scenarios often feel generic and disconnected from the realities your team faces on the job. Skillsteq’s revolutionary approach changes the game by leveraging your own data to create realistic situations.

Imagine training with customer objections, service enquiries, and situations that mirror actual interactions within your industry. This data-driven approach ensures your team is prepared for the specific challenges they’ll encounter, leading to increased confidence, improved communication, and ultimately, better results.

Targeted Skill Development

Generic real world roleplay training often miss the mark, failing to address the specific skills and behaviours that are crucial for success in your industry. Skillsteq empowers you to focus your training on what truly matters.

Identify the key skills your team needs to excel, be it objection handling in sales, navigating complex customer service needs, or mastering product knowledge demonstrations – or even all three. Tailor your roleplays to target these specific areas, ensuring your training is impactful and directly translates to improved performance.

Build a Super-Strong Team

A diverse library of scenarios is essential for comprehensive training. With Skillsteq, you can create an unlimited number of roleplays, covering every possible situation your team might face. This allows you to continuously refine your training, address emerging challenges, and build a super-strong team equipped to handle any situation with confidence.

No more boring roleplays –  unlock the power of data-driven training. Skillsteq empowers you to create a incredibly realistic training environment that prepares your team for real world success.

Completely Bespoke Solutions

Set-up a call and let’s discuss.

e-Learning Platform

From $159 per month (paid annually)

e-Learning with Roleplay Training

from $259 per month (paid annually)

Use Cases

Sales Training

Equip your sales team with the confidence to handle any customer objection. Build roleplays based on real customer data, including common objections, negotiation tactics, and specific product enquiries. This allows your team to practice their responses in a safe environment, building the skills needed to satisfy customer demand.

Customer Service Training

Empower your customer service representatives to navigate complex enquiries with empathy and professionalism. Utilise real customer service data to build roleplay situations that reflect common service scenarios, product troubleshooting, and de-escalation techniques. This ensures your team is prepared to handle any situation with confidence and deliver exceptional service.

Onboarding and Soft Skills Development

Streamline the onboarding process and build essential soft skills like communication, teamwork, and conflict resolution. Design roleplays that simulate real-world workplace scenarios, allowing new hires to practice interacting with colleagues, handling potential challenges, and effectively contributing to the team dynamic. This fosters a smoother transition and sets new hires up for success.

Public Speaking and Presentation Skills

Build confidence and refine public speaking skills by creating roleplays that simulate real-world presentations. This could include practicing pitches to potential investors, delivering presentations to clients, or leading internal training sessions. This allows individuals to practice their delivery, refine their communication style, and handle questions effectively.